Frequently Asked Questions

• Do you have different Service Levels for each Pricing Plan ?
• Are there any Hidden Setup or Startup costs ?
• Do you offer transparency in your reports ?
• How long is the Transition Period to switch to Exponere ?
• Do you work with all Insurances and Claim types ?
• Does your Billing Services cover all Medical Specialties ?
• Do you process Patient Statements as well ?
• Can I switch my pricing plan later ?
• What type of Support is available for Billing Clients ?

Do you have different Service Levels for each Pricing Plan ?

No, all packages have the same service level. We provide comprehensive medical billing solutions irrespective of the payment plans you choose.

Are there any Hidden Setup or Startup costs ?

No, there are absolutely no hidden costs associated with any of our plans. You'll only be billed according to the package you choose and there are NO SETUP / STARTUP fees with any of our pricing option. All you need to do is sign up and start using our services. Exponere shall bill you a detailed invoice each month for the packages you've selected and nothing else.

Do you offer transparency in your reports ?

Our team will coordinate with you on a weekly/monthly basis to share the progress reports of your practice. Besides, you will also be notified on a daily basis.

How long is the Transition Period to switch to Exponere ?

It can be as low as 5 business days depending on the software & clearing house you choose to go with.

Do you work with all Insurances and Claim types ?

We bill almost every insurance available out there in the market. For insurances which accept paper claims we use the CMS-1500 also known as the HCFA-1500, whereas for insurances those accept claims electronically we use the EDI standard ANSI X12-5010.

Does your Billing Services cover all Medical Specialties ?

Yes, we have extensive experience on almost any medical specialties.

Do you process Patient Statements as well ?

Yes, our team will take care of all the patient statements for you.

Can I switch my pricing plan later ?

Yes, you can. We are committed to provide transparent and reliable billing services to our valued clients. You may switch between plans anytime and choose a new pricing plan of your choice. The very next invoice shall be according to the new pricing plan.

What type of Support is available for Billing Clients ?

Yes, our staff is available over the phone to assist you 5 days a week 09.00am till 05.00pm. Besides, you can also communicate with us over Email and Skype.